For people looking for a job—according to the Bureau of Labor Statistics (BLS), the need for customer service representatives is expected to remain strong. Because sophisticated technologies are being used to resolve many customers’ questions and concerns, the inquiries that you are expected to handle are becoming increasingly complex.
Are you keeping up with this industry trend? Whether you need training or just a better job, you’ve come to the right place. Global Employment Solutions not only offers you an extensive client base, developed over 20 years, but some of the most experienced and proven customer service recruiters in the industry. What this means to you is that you’ll talk to someone who is qualified to precisely match your skills, software experience and temperament with the right employer in the call center industry or client services field.
Take a look at our list of
Call Center/Client Services positions. If you haven’t
registered with us, we welcome you to do so now.
For employers looking to hire—The ability to hire quality call center agents is essential to any business, having the greatest single impact on a customers’ impression of your company.
And, today’s call center agent has evolved to being more than just a telephone operator. Instead, they are running powerful e-business centers, equipped with the latest technology and CRM software applications, utilizing both voice and data processing. Customers communicate using e-mail, fax mail, and even PDAs. Integrating these “touch points” into your e-business center is becoming critical.
If your strategy over the next decade is to increase customer retention, you need the right people to support these complex contact centers. Global Employment Solutions can help you.
Our structure enables us to hire and train capable recruiters who have extensive knowledge of the local business community as well as real-world customer service expertise. In this way, when a client requests specific industry experience, software knowledge or skill sets, Global Employment Solutions has the right team of experts on staff who can find the right person for almost any call center/client services position.
Turn to a company who specializes in call center staffing services to fill your immediate or long-term needs. We provide qualified contact center/customer service staff on a temporary/project, temporary-to-hire, or full-time basis.
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Call center/client services areas of support include, but are not limited to:
• Customer Service
• Management
• Order Entry
• Sales
• Telemarketing
• Inbound CS
• Outbound CS